Leonard's Reviews

Leonard's has an overall rating of 4.2 based on 37 reviews. Customer feedback on Leonard's is mixed: Leonard's reviewers highlight positive aspects like wide selection of products, competitive pricing, excellent customer service, fast shipping, which strongly appeal to budget-conscious shoppers, DIY enthusiasts, home improvement customers. However, Leonard's is often criticized for its website navigation issues, occasional stock shortages, limited international shipping options, higher shipping costs for some items.

4.2/5.0

37 reviews

5 Stars

12

4 Stars

3

3 Stars

0

2 Stars

4

1 Star

0

All Leonard's Reviews (37)
tanya-Gruwell
May 16, 2026
"Had a good feeling, and they handled it fast"
I had an issue come up and just had a gut feeling they’d be able to sort it out without much hassle. Sure enough, they got back to me quickly and fixed everything faster than I expected. Really appreciated the smooth experience
David_magnusson93
May 16, 2026
"The pictures turned out alright, but..."
The pictures turned out alright, but... the photographer at the school seemed really rushed and not all that friendly. My kid said they barely got any direction, so the whole thing felt a little awkward.
I get that picture day is probably hectic, but still... a bit more patience would’ve gone a long way. For what we paid, I expected a better attitude and a little more care
tiffany1979
April 24, 2026
"Code worked every time"
I had no problems with it at all. The access code worked every time I needed it, which is exactly how it should be. If a company is going to sell something like this, it’s only right that it works without hassle, and thankfully this one did.
kelly1973
April 21, 2026
"Pretty good deal for the price"
I thought this was a fair package for what I paid, and the shipping cost wasn’t bad either, so overall I felt like it was a decent value and I didn’t really have anything to complain about.
Robert_leverette86
April 09, 2026
"Download showed up fast"
I ordered a digital download from Leonard's and it came through in my email quickly. The link worked fine, and I didn’t have any issues getting the file downloaded. The only small thing was that the email landed in my spam folder at first, so I had to dig around for it a bit. Other than that, everything was totally fine.
WILLIAM
April 02, 2026
"Yearbook showed up way later than expected"
The yearbook took months to arrive, and there really weren’t any clear updates along the way. I’m not sure how to explain it, but it just felt like nobody knew what was going on or when it would actually show up.
FAIN
March 27, 2026
"I’m giving 2 stars because the order..."
I’m giving 2 stars because the order did at least arrive, but it wasn’t really what I chose. One item came in the wrong size and another item was missing completely. I reached out to customer service and they did respond eventually, but it felt like I was being passed around a bit and still had to do most of the sorting out myself. It wasn’t the worst experience ever, just frustrating and more hassle than it should’ve been.
LOVINGOOD
March 17, 2026
"Not many pose or background choices"
I ordered from leonards.com and it was about what I expected, just okay. The site worked fine, but the pose options felt really limited and kind of old fashioned. I was hoping there would be more to choose from instead of picking around the same basic look.
The backgrounds weren’t great either. Some looked too plain, and others just didn’t really fit the photo. For the price, I expected a bit more variety. It’s fine if you just need a basic picture, but I wasn’t really that happy with how it turned out
glenda_Loyd02
February 26, 2026
"My order got here faster than I..."
My order got here faster than I expected, and the box was in good shape when it arrived. I’m guessing they packed it carefully because nothing looked banged up or messed with...
james_Smith96
February 22, 2026
"I’d say the refund was handled in..."
I’d say the refund was handled in just a short amount of time, maybe quicker than I expected. Overall, it was a smooth experience.
Dustin_kelly92
February 18, 2026
"Photos actually came out great"
I ordered from leonards.com and, the photos turned out really nice. I’m always a little skeptical with online photo orders because somehow the preview looks fine and then the final print shows up dark, blurry, or just weird for no reason. But these actually looked clear, the colors were good, and they matched the preview closely. The whole ordering process was simple too, which is always appreciated because I do not have the patience for a complicated checkout just to print some pictures. Overall, they came out good and I don’t really have anything to complain about.
johnsoto1514
February 16, 2026
"Wait, two days is fast, right?"
My order showed up in just two days with no issues at all. i wasn’t expecting it that quickly—is it just me, or is that surprisingly fast?
hello_rita203
February 15, 2026
"Retake was honestly easy"
Had to do a retake and it got sorted quick, no big hassle or anything.
bonnie_Smith91
February 12, 2026
"Print quality turned out really nice"
I ordered some printed cards from Leonard's, they came out better than I expected. I was in a relaxed but slightly nervous mood when I placed the order, mostly because I wasn’t sure how the final prints would look.

The colors ended up looking clean and bright without being dull, and the text was nice and sharp. I was especially worried a couple of the photos might come out a little fuzzy, but they actually looked good when I saw them in person.
Overall, I’m happy with how everything turned out. The ordering process was easy, nothing weird happened when it arrived, and I’d definitely use them again
Janet-snover
February 09, 2026
"Super easy to book"
Set up my appointment fast. No hassle. No confusing steps. Just quick and simple.
RitaAllen
January 29, 2026
"I got a reply way faster..."
I got a reply way faster than I expected, and they were actually helpful too. I’m careful about what I spend money on, so I appreciated not feeling like I wasted anything here
gloria-Koehler
December 31, 2025
"My digital pictures looked amazing"
I ordered the digital images and was really happy with how they turned out. The photos were clear and sharp, the colors looked natural, and the download process was simple. I didn’t notice any blur or weird quality issues at all. it felt good to open them up and see the pictures looking that nice. I’d definitely use leonards.com again.
luz_Aguilar78
December 30, 2025
"Easy to pick photos, just double-check before ordering"
I used leonards.com to choose my kid’s school photo, and it was straightforward. The proofs loaded without any trouble, and I could flip between the different shots and compare them without feeling confused or lost.

I’d just warn others to take a minute and double-check the image you pick before placing the order, since it’s easy to move quickly when the process feels simple. It took me about 10 minutes total, everything looked right, and I didn’t run into any real issues.
RoseLoew
December 10, 2025
"Easy enough to order"
Ordering from leonards.com was straightforward. I found what I was looking for without much digging, and checkout went through fine. The shipping cost took me a minute to track down, which was a little annoying, but not a huge deal. Got the confirmation email right away too. Overall, it was a decent experience and I’d probably use the site again.

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